Policies and Procedures

Key Policies and Procedures

Here are the key Policies and Procedures, parents/carers will have an opportunity to read and sign all policies and procedures on admission.
Safeguarding and Child Protection Policy
Introduction
We at Sunflowers day nursery are committed to a practice, which safeguards and promotes the welfare of all children in our care.
All staff, volunteers and students in our organisation accept and recognise our responsibilities to develop awareness of issues, which cause children and young people harm. We will safeguard children in our care by- 
-Having clear child protection policies and procedures for staff, volunteers and students.
-Training in key safeguarding and child protection issues 
-being confident in how to record and report any concerns
-follow all procedures in relation to safer recruitment in the selection of staff, volunteers and students.
-provide named staff members in the designated person/s for child protection.
-provide effective management oversight for staff, volunteers and student through supervision, support and training.
-A commitment to reviewing and auditing all policy and procedure.
Statement of intent
Sunflowers Day Nursery has a duty to be aware that abuse does occur in our society, we aim to protect all children in our care from all forms of abuse including physical, emotional and sexual harm. We are committed to creating a safe, secure environment where respect and example promote our children to develop and thrive meeting their full potential in their future lives.
The Designated Person/s for Child Protection
The Designated Person/s for Child Protection (DPCP) will lead practice regarding all areas of safeguarding children, 
Designated person/s for Child Protection-Maxine Neale and Louise Johnson
The DPCP’s will ensure that guidance from the Every Child Matters Framework, the Local Child Protection Board and the “What to do if you are worried a child is being abused” booklet is considered and implemented into the daily practice of the nursery.
The role includes-
 
-Sharing Information with the Staff team
-Accessing information and liaising with the outside agencies to make sure information is up to date
-Collating information when there are concerns regarding a child
-Monitoring the appropriate use of ITC and Media in the nursery
-Training the Staff team
-monitor accident and incident forms
Concerns about children in our care
The nursery staff will respond appropriately to-
 
-Significant changes in children's behavior
-Deterioration in their well being
-Unexplained bruising, marks or signs of physical abuse
-Neglect
-The comments children make which give us cause for concern
 
In cases where a child has made a disclosure staff, volunteers and students must:
 
-Listen to the child; do not question him/her directly
-Offer reassurance without making promises, and take what the child has said seriously
-Allow the child to speak without interruption
-Accept what is said, and record the child’s actual words
-Record the comments as soon as possible and speak to the Designated Person for Child Protection immediately for guidance and to discuss any actions.
 
The nursery has a duty to report any suspicions around abuse to the local authority. The children's act 1989 places a duty on the local authority to investigate such matters. Sunflowers Day Nursery will follow the procedure set out by the local authority and the child protection procedure documents and as such will seek their advice on all steps taken subsequently.
 
If the nursery have sufficient suspicion that a child in their care is being abused whether it be physical, emotional, sexual abuse or neglect the same procedure will be followed.
 
1)     ask parent/carer for an explanation
Please note-If we have a concern about a child we will share these concerns with the parent/carers, however if sharing these concerns put the child at risk of significant or further harm we will seek advice from social care.
 
2)     If explanation is not satisfactory, reinforce our duty to report to children’s services-referral and assessment team
 
3)     Report to social services child protection team/social care team/Ofsted.
 
*All records, information and confidential notes will be stored in a locked cabinet by the nursery and will be accessible to the parents/carer and to the child protection team. Any circumstance that may arise will be treated sensitively and with extreme confidentiality.
 
Issue's relating to child protection is to be dealt with by the nursery managers/Designated person/s for Child protection- 
 
Where a professional disagreement occurs in relation to the safety of children around level of need, Roles and responsibilities, the need for action or communication the managers will refer to its Escalation policy noted within the staff Handbook.
 
For allegation against a staff member -LADO-01225 396810
CONCERNS, COMPLIMENTS AND COMPLAINTS
 
General concerns should be made to the staff or senior staff verbally or if preferred to the managers. Issues will be dealt with promptly and in a sensitive manner to all concerned. Confidentiality will be fully respected.
 
Complaints should be made to a senior staff member or the Manager, complaints to the manger should be in writing and will be recorded in the complaint book including all information required by OSTED, a written acknowledgment of the complaint will be received with 5 working days. Action to deal with and resolve the issue will depend on the complaint itself but will include and investigation by the manager into the complaint including discussions with relevant parties.
The person making the complaint will be informed of the actions taken until the issue is resolved to the full satisfaction of all parties. If resolution is not achieved the nursery will contact the local authority to liaise between nursery and the complainant.
 
If a complaint is about one of the nursery managers the complaint should be made to the other manager if the complainant is uncomfortable with this please make the complaint to OFSTED.
 
Any parent who wishes to make a formal complaint can do so by contacting 
 
OFSTED
Complaint and concerns-0300 123 4666
Helpline-0300 123 1231
Whistleblower-0300 123 3155
 
If the complaint has child protection implications the Designated Officer for Safeguarding will take the necessary steps in line with the Local Board for Child Protection.
COMPLIMENTS-
 
The nursery team is always grateful of any compliments received, compliments received either verbally, in writing or via our feedback forms will be shared with the team at staff meetings. Compliments and positive feedback will be recorded as an example of good practice if the compliment relates to an individual staff member it will be recorded in their file as a personal acknowledgement.
DIET AND HYGIENE
The nursery will provide freshly prepared food daily with regard to nutrition; healthy foods will be promoted in the nursery. Weekly menus giving details of the food provision including snack, lunch and Tea, are displayed in the hall, please bring it to our attention if your child has any special dietary requirements.
 
Special Dietary needs-
 
It is nursery policy to cater for all dietary needs, if children have specific needs we request that all relevant information about their requirements are given when completing the information sheets.
 
If the child's needs are complex we may require a meeting to discuss how these needs can be met this will include consultation with the nurseries catering staff.
 
All food preparation at the nursery will comply with health and hygiene requirements and stored to ensure there is no risk of cross contamination.
 
The nursery management will provide a full Hazard analysis.
 
All Catering staff will hold a food hygiene certificate.
 
The nursery will endeavor to provide training to all staff on food handling.
 
*In the event of 2 or more cases of food poisoning the nursery managers will report to OFSTED and Environmental health to notify them of the occurrence the nursery managers will then fully adhere to any advice given.
 
Hygiene is paramount to illness prevention and the nursery take an active role in ensuring good hygiene practices are in place for staff and children.
ADMISSIONS POLICY
After initial contact with perspective parents we send out a brochure that explains in detail about the nursery, we encourage the parents to come and look around the nursery with their children, Partners and other Carers.
 
Once Parents have been shown around the nursery a staff member explains that they can call at any time to discuss any concerns. If the family requires a space they are asked to complete an application form. Bookings are made on a first come first served basis.
 
On receiving the application form the managers will look to see if we can accommodate that child. If booking is successful a confirmation letter of that booking is sent. Parents must return the acceptance slip and a £50.00 deposit. Parents are advised that they will be contacted nearer the time of the start date to arrange pre-start visits.
 
We telephone parents to arrange Pre-start visits approximately 6 weeks before start date. A Home Visit is offered and arranged at the parent convenience.
 
Parent/carers come to the nursery with the child to complete information sheets. We encourage the parents to attend visits where they live their child for lengthening periods of time to a maximum of 2 hours.
 
It is normal practice to have a minimum or three visits however we offer extended pre-start package to cater for all children
 
*Accessibility plan available on request
POLICY REGARDING UNWELL CHILDREN
Sunflowers day nursery requests that unwell children remain at home.
 
The nursery is unable to accept children who are suffering from illness, if it is felt that the child is unwell when they are brought to nursery. The parent/carer will be informed that they will not be able to attend for that session or for any subsequent sessions while the child is ill.
 
If a child becomes ill while at the nursery, a senior staff member will contact the parents/carer to request them to pick the child up as soon as possible.
 
 If the parent is not available the nursery will use other contact numbers provided on the child's information sheets.
 
The nursery provides information at admission regarding illness, we ask parent/carers to make themselves aware of the common childhood illnesses and there symptoms.
 
The nursery clearly states the length of time a child should be away from nursery in the event of illness. 
 
All necessary steps should be taken to prevent the spread of childhood diseases; incidents of illness are posted on the notice board to raise awareness.
 
Note-it maybe necessary to request a child is collected from the nursery if a minor injury has been received at the nursery which requires supervision or a medical exam to ascertain the child's well being.
 
The nursery has the right to refuse admission if it is felt to be detrimental to the health and wellbeing of the children and staff.
EQUAL OPPOURTUNITIES
(FOR PARENTS, PARTNERS AND CHILDREN)
 
Sunflowers Day Nursery recognizes and welcomes all new and existing legalization and codes of practice produced by appropriate commissions for the promotion of equal opportunities for all including the Statutory EYFS framework 2012 and the Equality Act 2010.
 
The nursery is committed to:
 1) Encouraging positive role models, and non-stereotypical images, where children value diversity and difference both within the local community and the wider world with an ethos of respect promoted through the use of toys, books, posters, the activities we provide and the experiences we promote.
 
2) We acknowledge that pre-conceptions in reference to gender, disability, age, race, religion, colour, culture and origin are abundant within language, body language and reactions, all of these we will challenge and will, as a group aim to provide and environment for children where by all can live freely without prejudice.
 
3) Sunflowers Day Nursery will ensure all children are treated equally, and that on no account will children be treated in a manner which is not positive in reference to gender, disability, age, race, religion, colour, culture  origin and illness i.e. HIV/AIDS
 
4) Parents, partners and carers will not be discriminated against on the grounds of age, disability, gender, marital status, race, religion, colour, and cultural, illness i.e. HIV/AIDS or national origin. We will work closely with all families to ensure that they feel welcome and valued in our setting.
 
5) Our effective key person system will ensure that all children needs are met and that’s all issues are dealt with promptly and to satisfaction of all parties.
 
6) Effectiveness of our practices will be reviewed monitored and evaluated using feedback forms and questionnaires, this process will take account of views from Children, Parents, Carers, Staff and other supporting agencies and issues will be addressed by creating action plans to improve.
 
7) Equal opportunity issues will be discussed within the nursery staff meeting to ensure the policy is being enforced.
 
8) Staff will be trained regularly on equal opportunity issues.
 
9) If it is found that discrimination is taking place within the nursery by a staff member, parent, or child the managers will address this issue promptly and take necessary action.
 
The policy will be implemented through Recruitment, Induction, Admissions, Curriculum, Resources, Training, Staff meetings and reviews.
  
Equalities leader-Hayley White mentored by Maxine Neale
BEHAVIOUR POLICY
Sunflowers Day nursery believe in promoting positive behavior
The nursery aims to encourage self-discipline, consideration for each other, and our surroundings and property.
We believe that by praising children and acknowledging their positive actions and attitudes we hope to ensure that children will feel valued and respected.
 
Sunflowers have rules that are concerned mainly with the safety, care and respect for each other. Children who behave inappropriately, e.g. by kicking or biting will be removed temporarily from the area. The child who has been upset will be comforted and the adult will confirm that the other child's behavior is not acceptable. We will acknowledge that the perpetrator may feel angry or sad and will help the child to understand it is not he/she that we dislike but the behaviour. The child will be encouraged to apologize for their actions. How a particular type of behavior is handled will depend on the child and the individual circumstances.
 
Parents will be informed of any changes in behavior, although the behavior will have been dealt with at the time, we feel that close contact with parents will help to develop continuity of care and challenging behavior will be controlled more easily.
 
In the event of their being ongoing issues with behavior parents will be involved in creating an Individual Behaviour Plan (IBP), this plan facilitates strategies on managing behavior and can involve other professionals from which we seek advice or to whom we refer.
 
If it is necessary for a child to be restrained for there own safety or for the physical safety of others we will fully document our actions and consult with parents as to the cause of the restraint, safe restraint techniques will be used at all time.
 
All action taken by the staff members will be dealt with sensitively, staff will remain calm and will explain their reasons for their actions to the children involved. AT NO STAGE WILL PHYSICAL SANCTIONS BE USED OR THREATENED.
 
Bullying of any kind will not be tolerated at the nursery, and will be dealt with promptly, however we fully acknowledge that all parties involved in bullying may need support.
 
All the staff team access Behavior management training via B.A.N.E.S early year training workshops or via in house training, the value of the training is overseen by the Behavior Management coordinator. Any additional training received by the Behavior Management coordinator is shared with the staff team at appropriate times such as staff meetings.
 
Managers will be informed promptly of any behavior issues within the nursery, and have the right to exclude a child from nursery either temporarily or on a permanent basis. This will occur only if it is felt that the child's behavior endangers others or parents are not willing to work with the nursery or other professionals in managing the behavior issues.
Behavior management issues are overseen by: Dawn Ashman
AIMS AND OBJECTIVES OF HEALTH AND SAFETY POLICY
The aim of the policy statement is to ensure the Health and Safety of the children, members of staff, students and anyone who may enter Sunflowers Day Nursery for any length of time. It is a way of taking practical steps to ensure that Health, Welfare and safety are considered important issues and to give guidelines to people new to the nursery. We will work actively towards the following objectives.
 
A)     To establish and maintain a safe and healthy environment throughout the nursery.
B) To establish and maintain safe working procedures amongst the staff and children.
C) To make arrangements for ensuring the absence of risks to health in connection with the use, handling, storage and transportation of articles and substances
D) To ensure the sufficient information, supervision and instruction to enable all people working in or using Sunflowers Day Nursery to avoid detrimental situations and contribute positively to their own safety and health at work and to ensure to ensure they have access to health and safety courses and training. Also to ensure that managerial staff provide new and relevant documentation and legalization materials as necessary.
E) To ensure that the whole premises and access to and from it is safe and that it can be used with ease.
F) To formulate effective procedures for use in case of fire and other emergencies for evacuating the premises.
G) To follow the regulations of the health and safety at work act 1974 and any other relevant legalization (updating with new Acts and legislation where necessary).
 
HEALTH AND SAFETY POLICY
(TO BE ADHERED TO AND READ BY ALL STAFF, STUDENTS, AND ANY MEMBER OF THE PUBLIC THAT ENTERS THE SUNFLOWERS DAY NURSERY FACILITY)
 
STAFF MEMBERS SHOULD ENSURE THAT STUDENTS AND MEMBERS OF THE PUBLIC ADHERE TO THIS POLICY. THE MANAGERS AND SENIOR STAFF SHOULD ENSURE A COPY OF THIS POLICY IS AVAILABLE FOR VIEWING AT ALL TIMES.
 
A)     NO SMOKING ON THE NURSERY PREMISES, NURSERY STAFF ARE NOT PERRMITTED TO SMOKE WHILST WEARING NURSERY UNIFORM.
B)     NO HOT FLUIDS TO BE BROUGHT INTO THE NURSERY ROOMS
C)     NO INAPPROPRIATE JEWELLERY TO BE WORN. 
D)     SMART AND PRACTICAL CLOTHING WITH SENSIBLE SHOES ONLY
E) NO RUNNING IN THE NURSERY BUILDING
F) CHILDREN SHOULD BE ENCOURAGED TO WALK WITHIN THE NURSERY
G) ELECTRICAL SOCKETS SHOULD BE COVERED (IF THIS IS NOT POSSIBLE MANAGERS/SENIOR STAFF SHOULD BE NOTIFIED IMMEDIATELY.
H) ALL CLEANING MATERIALS AND POISONOUS SUBSTANCES KEPT AT SUNFLOWERS MUST BE LOCKED AWAY OR PLACED OUT OF REACH OF THE CHILDREN
I) ALL FIRE EXITS SHOULD BE CLEARLY MARKED AND FREE OF OBSTRUCTION
J) FIRE EXTINGUISHERS SHOULD BE CLEARLY MARKED AND LABELLED APPROPRIATELY.
K) A COPY OF THE FIRE DRILL SHOULD BE VISABLE AT ALL FIRE EXITS
L) PROTECTIVE CLOTHING TO BE WORN WHEN PREPARING OR SERVING FOOD, HANDS TO BE WASHED USING ANTI-BACTERIAL HAND WASH WHEN SERVING FOOD AND ON ENTRY TO THE KITCHEN
M) ANY ADULT SCISSORS OR POTENTIALLY DANGEROUS OBJECTS SHOULD NOT BE LEFT WITHIN REACH OF THE CHILDREN
N) ANY ACCIDENT MUST BE REPORTED IMMEDIATELY AND RELEVANT FORMS COMPLETED
O) ALL STAFF SHOULD FAMILLARISE THEMSELVES WITH THE FIRST AID BOX
P) THE FIRST AIDERS SHOULD HAVE FULL ACCESS TO FIRST AID MATERIALS WHEN OUTSIDE THE NURSERY BUILDING.
Q) NO MEDICATION OF ANY KIND SHOULD BE ADMINISTERED TO THE CHILDREN BY THE MANAGEMENT OR ANY MEMBER OF STAFF UNLESS PRESCRIBED BY A DOCTOR AND PARENT/GUADIANS HAVE COMPLETED MEDIACATION PERMISSION FORMS
R) ONLY AUTHORISED STAFF MEMBERS SHOULD ADMINISTER MEDICINES
S) TELEPHONE CALLS MUST BE RECEIVED BEFORE 7.30 A.M. IF A MEMBER OF STAFF IS ILL
T) NO STUDENT TO BE LEFT UNSUPERVISED AT ANY TIME, CHILDREN SHOULD BE SUPERVISED AT ALL TIMES
U) UNDER NO CIRRUMSTANCES MAY ANY MEMBER OF STAFF BE ALLOWED TO TAKE A CHILD FROM THE NURSERY UNLESS WRITTEN PERMISSION IS GIVEN.
V) STAFF SHOULD ENSURE CHILDREN ONLY GO HOME WITH NAMED PEOPLE WHICH HAS BEEN PREVIOUSLY AGREED
W) ALL INDIVIDUAL ROOM ROUTINES SHOULD BE FOLLOWED, INCLUDING KITCHEN HYGIENE ROUTINES, AND OTHER IMPORTANT HEALTH AND SAFETY GUIDELINES
X) ALL OTHER POLICIES OUTLINED BY SUNFLOWERS DAY NURSERY SHOULD BE FOLLOWED IMPLICITLY FOR THE HEALTH AND SAFETY OF ALL INVOLVED
Y) ALL MANAGERIAL LEVEL STAFF SHOULD ENSURE THE POLICIES SUPPLIED ARE INLINE WITH RECENT LEGISLATION, AVAILABLE TO ANYONE ENTERING THE PREMISES AND THAT THE NURSERY AS A WHOLE FOLLOW AND PUT INTO PRACTISE THE STATEMENTS LISTED.
Z) STAFF AND STUDENTS ARE REQUIRED TO READ THE HEALTH AND SAFETY LAW POSTER LOCATED IN THE FAMILY ROOM.
 
SPECIAL EDUCATIONAL NEEDS AND DISABILITIES POLICY/ EQUALITY OF OPPOURTUNITY
 
Sunflowers Day Nursery recognises and welcomes all new and existing legalisation and codes of practice produced by appropriate commissions for the promotion of equal opportunities for all including the SEND code of practice, Statutory EYFS framework 2014 and the Equality Act 2010. Sunflowers Day Nursery is committed to the integration of children with Special Needs and or Disabilities (in compliance of the Disability, Discrimination act 1995) and fully believe all children should be given the opportunity to share in an environment where encouragement and positive images are consistent. 
 
Sunflowers Day Nursery will ensure that all staff;  are provided with new and relevant information and legislation in this area.
 
Sunflowers Day Nursery will ensure:
 
-That all children with SEN and or Disabilities will get the Support they need
 
-Children with SEN and or Disabilities will engage in the activities of the nursery alongside children who do not have SEN and or Disabilities.
 
-That a designated person is responsible for co-coordinating the SEN and Disabilities provision. SEND coordinator (SENDco).
 
-All Parent/Carer’s will be informed when additional provision is being made for their child.
 
-The implementation of our SEND policy
 
Procedure
 
All key persons will observe their children on a daily basis and record and monitor progress made, records of the children development will be recorded in the child’s learning diary. 
 
An overview of each child’s development is recorded on the Central Record of Children’s Development and alongside Formative assessments such as the 2yr old check. This will support the key person and SENDco to identify any areas where children are not meeting their mile stones. 
 
All development will be discussed with the Parent/Carer and parents views and information about the child within their home environment will be considered at all times.
 
In this event the following procedures and Graduated SEND Support will take place-
 
1)     The key person will act as co-ordinator and discuss concerns/observations with the manager and the SENDco (special educational needs and Disabilities co-ordinator) these concerns will then be discussed with parents/carer’s.
2)     SEND Support such as Observation, monitoring and the development of achievable targets the contents will be decided by parents/carer’s SENDco and Key person.
3)     If necessary the SENDco will refer the child to other professionals if concerns continue. At this point all professionals and Parent/carer’s will meet together to discuss progress and action’s (Team around the child meetings).
4)     All issues relating to Special Needs and Disabilities  are dealt with on an individual basis and in relation to the individual child's needs.
 
Where Care Plans, Interventions or Risk Assessments are required, the Nursery will ensure that all requirements are fully met before the Child can be left in our care. The Nursery commits to making Reasonable Adjustments to support our ethos towards inclusion.
 
Children with special needs and or Disabilities and their families will be supported fully by the Nursery, we aim to provide a nursery where integration is possible with the assurance of good access, support, expertise, and team work.
 
Effectiveness of our practices will be reviewed monitored and evaluated using feedback forms and questionnaires, this process will take account of views from Children, Parents/Carer’s, Staff and other supporting agencies. All issues will be addressed by creating action plans to improve.
 
*Accessibility plan available on request.
Nursery SENDco- Dawn Ashman
NO SMACKING
Sunflowers day nursery does not support or use any kind of physical sanctions or threat of physical sanctions.
 
Sunflowers day nursery is a NO SMACKING nursery.
 
We are happy to give advice and support to parents/carers who would like to 
Find out about positive parenting and the methods available for dealing with challenging children.
CONFIDENTIALITY AND DATA PROTECTION
The Children’s Act Regulations require that certain information must be recorded for all children on admission to the nursery. All staff will respect the privacy of the children and families in our care. At no point should any information be shared with out prior permission from the parents/guardians. (Exception-when a child is at risk of serious harm).
 
At times the managers will be privy to certain information regarding families this information will only be shared with the staff team if it is felt necessary to give the best possible care to the child.
A breech of confidentiality will be dealt with seriously and in lines with our disciplinary procedures.
 
Children’s and staff files will be stored safely within the nursery office and access maybe restricted when relevant; manager’s permission must be sought to access staff files.
 
On occasion key person may take children’s records of development from the nursery to continue their work at home; these records will not be shared with any other person and will not contain any personal details relating to Parent’s/Carers.
 
The nursery is registered under the Data protection act, and will not share information with other agencies with out prior permission. Parents will be required to complete a Media recording permission slip on admission
WEATHER POLICY
In exceptional circumstances the nursery maybe forced to close due to the weather i.e. - heavy snow.
The managers will decide if in their opinion it is unsafe to remain open or indeed to open the nursery for business. They will consider the staff to children ratios and how they may be affected by Staff members being unable to get to the nursery and whether roads are safe to travel on.
 
The Managers decision is final and closure will only be made if absolutely necessary.
 
In the event of closure the nursery will not be liable to refund parents for loss of sessions.
 
*A closure period of more than 2 consecutive days will be refunded at 50% cost.
 
 Umbrella Risk Assessment policy
 
Sunflowers is committed to providing a safe well maintained environment, Risk assessments will happen Daily, Monthly and Yearly and when Outings are planned.
 
Daily- Area’s within the nursery will be checked for hazards, broken toys and for the safety of equipment. Outside checks will also happen each time the children are entering the outside areas, any concerns or identified hazards will be reported immediately, and documented by the Managers or Deputy Manager. Managers will ensure all concerns are dealt with promptly; children will not have access to the area until it is considered safe.
 
(Checks conducted by a visual inspection by a qualified staff member on duty, checks are to be conducted before the nursery opens, outside checks will be conducted before the children leave the building.)
 
Monthly-an in-depth room check and inspection of equipment will happen each month, these checks are fully documented and will be also used to identify what resources need to be purchased or replaced.
 
Yearly-A Health and Safety Statement will be updated yearly. The statement will fully examine the Nursery as a whole, this will include a Hazard Analysis this document in written by the nursery managers and can be viewed in the family room.
 Terms and conditions
 Sunflowers Day Nursery will be open for 51 weeks of the year, the nursery is closed for one week at Christmas and all bank holidays during this time you will not be required to pay.
At all other times, you are required to pay full fees. Fees are to be paid for absence, including periods of sickness and holidays.
 On admission you will be provided with a payment schedule of which you will be asked to check and sign. Payments are to be made by Standing Order on the 1st of each calendar month. Your child’s sessions are at risk if payment is not paid.
Four weeks notice is to be given if you wish to withdraw your child and those notice weeks are payable in full even if you decide not to send your child.
 We reserve the right to exclude any child from Sunflowers on the account of
-Non Payment
-Contagious Illness
-Abusive or inappropriate behavior towards staff from parents/carers